• Frequently Asked Questions

    Q: Are you a factory or trading Company?
    A: We are a manufacture and exporter.
    Q. Where is your company located? How can I visit you?
    A: Our company located in Quanzhou City, Fujian Province, China. You can fly to XIAMEN International Air Port, and we will pick you up anytime, warmly Welcome to visit us! It’s only 40 minutes by car.
    Q: Can I get samples?
    A: For sure. It can offer you samples within 5 days only.
    Q: How do your factory do regarding quality control?
    A: Quality is very TOP Impoartant. We always attach great importance to quality controlling from IQC, IPQC, and FQC. Before shipping the goods will inspect by third party, such as BV,TUV, ITS,AI,SGS,UL and etc.
    Q: Does your product can meet any Europe or American Chemical and Mechanical testing?
    A: No problem. We have experienced to all LATEST Europe Standards and Americian Standards. Such as Reach complaint , CA 65 Standard. LFGB, FDA.
    Q: How do you service your customer to different with another China mainland supplier ?
    A: We always offer very best service to Our customer, It can regular to visit Our customer in appointment . it’s very easy and good to understand each other based on long time business relationship.
    Q: What kind of Packaging can you work?
    A: Each product attached hangtag and silcone bag insise ,then flat in polybag with warning text . after it will put into Good quality export caton box. Gross Weight will limited in 15.00KGS. or customized packaging request acceptable by us.
    Q: Does your company have any after-sales service?
    A: Yes. We have own After-sales service centre. It can reply you all questions within 24 hours. If you have any another questions , pls feel free to e-mail us at Info@bestoutdoor.cn Thanks for your interested in Quanzhou Best Outdoor Equipment Co Ltd.